

Charlotte Trueman
Staff Writer
Charlotte Trueman is a staff writer at Computerworld. She joined IDG in 2016 after graduating with a degree in English and American Literature from the University of Kent. Trueman covers collaboration, focusing on videoconferencing, productivity software, future of work and issues around diversity and inclusion in the tech sector.


Microsoft launches new 365 Basic tier, overhauls its Office app
Microsoft 365 Basic launches later this month, replacing the current 100GB OneDrive Standalone plan
Microsoft announces release date for Teams Premium offering
First announced at Microsoft’s Ignite event in October, the upgraded Teams platform will be generally available from next month.

UK IT salaries for 2023: How much should IT pros be earning this year?
How much should you earn this year? Read on to see how salaries are set to change for IT jobs in the UK — whether you are a CIO, network engineer or security architect.

Microsoft’s bid for Activision-Blizzard faces new regulatory delays in UK
Authorities in the US, the EU and the UK are all now investigating how the deal will affect competition in the games market.

Amazon confirms more than 18,000 employees to be laid off
The layoffs come after a hiring spree during the pandemic, and follow a wave of job cuts by other major tech companies.

How layoffs can affect diversity in tech—and what to do about it
Proponents of diversity in the workforce are worried that women and minority ethnic employees will bear the brunt of mass layoffs in the tech sector.

How Bolt uses Slack to kill internal email
The mobility services company has been using Slack since 2017 in order to streamline its internal communications and provide all employees with a single source of truth for workplace information.

Zoho's new customer service tool combines bots, human intervention
The cloud software company is aiming to meet the changing customer service needs of consumers with its new blended conversations tool.

European Commission takes step toward approving EU-US data privacy pact
The EU-US Data Privacy Framework—drafted to allow the flow of data between the US and the European Union—has cleared the first hurdle on its way to approval in the EU, but criticism of the pact makes it far from a done deal.
A third of UK workers to stay online over holidays, following global trend
A new report from Slack highlights how workers both in the UK and across the globe struggle to switch off from work, even during the Christmas holidays.

Updated
Tech layoffs in 2022: A timeline
As inflation, supply-chain problems, and geopolitical turmoil curb revenue growth for tech companies, they have resorted to reducing headcount—some with massive layoffs—to bolster their balance sheets. Here's an updated timeline of...

Airtable becomes latest company to announce layoffs, cutting 20% of its workforce
In an email sent to employees, the low-code platform’s CEO said the cuts were a result of “taking a hard look at our efforts in the current market environment.”

Salesforce deepens integration between Slack, Sales Cloud
At Salesforce’s World Tour NYC event, the cloud-based CRM software maker announced new tools to drive sales teams’ speed and efficiency.
Atlassian targets ITSM with new additions to Jira Service Management
Atlassian seeks to double down on its vision for IT service management with features to help devops, IT, support and business teams work together in a more seamless way.
US Congress rolls back proposal to restrict use of Chinese chips
After business groups argued that proposed legislation to curb use of Chinese-made semiconductors would hurt national security, lawmakers amended it—but a final vote and the president's approval of the proposed National Defense...

What you need to know about the UK’s Online Safety Bill
The UK’s amended Online Safety Bill covers services available in the country even if they are based elsewhere. But what does the bill entail, and if passed, how will it affect companies that conduct business online?

Stewart Butterfield announces he’s stepping down as Slack’s CEO
Less than a week after co-CEO Bret Taylor said he would be departing Salesforce, Slack’s founder has also announced his decision to leave the company.

UK set to mandate right to request flexible work from first day on the job
The UK government has legislation in the works that will formalize flexible working, increasing the number of remote-work requests workers are entitled to and shortening the time employers have to respond.
IBM, Maersk scuttle blockchain-based TradeLens supply chain platform
IBM and Maersk are closing TradeLens by the first quarter next year, after the blockchain-based supply chain service failed to attract enough users to be commercially viable.