

Charlotte Trueman
Staff Writer
Charlotte Trueman is a staff writer at Computerworld. She joined IDG in 2016 after graduating with a degree in English and American Literature from the University of Kent. Trueman covers collaboration, focusing on videoconferencing, productivity software, future of work and issues around diversity and inclusion in the tech sector.


Zoom sales growth slows as online business slumps in post-pandemic era
As organizations continue to push for the return of in-person work, Zoom’s earnings show the company has challenges in the post-pandemic business landscape, even as enterprise sales stay steady.

Autumn Statement: UK gov't tax reform, new regulations hit tech sector
In his Autumn Statement, the UK’s new chancellor, Jeremy Hunt, unveiled a slew of new measures to boost regulation, investment and innovation in the country’s tech sector.

Offboarding processes pose security risks as job turnover increases: Report
Research from YouGov finds that poor offboarding practices across industries including healthcare and tech are putting companies at risk, including for loss of end-user devices and unauthorized SaaS application use.

As remote work gains favor, employees' relationships to their jobs are in flux: Report
New research from collaboration platform Miro has found that employee priorities are changing, with clear generational divides emerging when it comes to deriving value from work.

Cloud, services to fuel 3.7% jump in EMEA IT spending in 2023: Gartner
Spending on cloud and IT services will drive IT spending in EMEA to $1.3 trillion in 2023, offsetting a slump in the demand for personal devices, Gartner says.

Zoom focuses on email and contact center integrations at Zoomtopia 2022
After becoming the darling of the videoconferencing world during the pandemic, Zoom is now continuing to set its sights on adding new innovations to its wider collaborative offerings.

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UPDATE: Meta confirms it will cut thousands of jobs
After seeing its global workforce grow by almost 70% during the pandemic, Meta’s increasingly poor financial outlook is about to result in job losses.

How to deal with application downtime
Meta just suffered two major outages in a week: What can organisations do to ensure their customers aren’t confronted with service outages?

Location flexibility linked to improved organizational outcomes
Atlassian’s 2022 State of Teams report shows that providing workers with location flexibility leads to improved wellbeing, innovation and organizational culture.

Black women make up only 0.7% of the UK’s technology workforce: Report
A new joint report from Coding Black Females (CBF), and BCS, The Chartered Institute for IT, lays bare the reality of working in the UK tech industry for Black women.

Rising cloud revenue helps soften Microsoft’s growth slowdown
Ongoing macroeconomic factors coupled with the continued decline in personal PC sales has caused Microsoft’s revenue growth to slump.

Cisco Webex supports hybrid work with new collaboration capabilities
At the 2022 WebexOne event, Cisco announces a slew of new innovations, including a brand-new whiteboarding app and audio watermarking to better protect in-meeting conversations

Google opens up Workspace with slew of third-party integrations
Google is moving to make its Workplace collaboration and productivity software an open platform, tamping down IT manager concerns about vendor lock-in.

Tableau re-engineers dashboards, adds new analytics tools for business analysts
In its latest update, Tableau offers new dashboard, data model, predictive, and other capabilities to make it easier and faster for users to uncover data insights for business, while optimizing performance and cost.

Being back in the office is not making UK workers more productive: report
Despite UK workers spending an average of three days a week in the office, new research from Slack research has found that the majority don’t believe it's where they’re most productive.

Microsoft relaunches Syntex with broad set of AI-based content management tools
Defining a new category of technology labeled “content AI,” Microsoft has relaunched Syntex with a set of artificial intelligence and low-code tools to automate content creation, indexing, and discovery.

Asana boosts goal tracking, resource management, and security
The new capabilities include the launch of enterprise-grade Goals and new security features to give organizations the tools to audit information and flag vulnerabilities.

EU-US data sharing agreement: Is it a done deal?
With both Privacy Shield and Safe Harbor having been previously struck down by legal challenges, experts question whether US President Biden’s executive order implementing the new Trans-Atlantic Data Policy Framework will stand up to...

Atlassian takes aim at app sprawl with collaboration-suite subscription service
The work management vendor wants to help customers maintain autonomy and alignment by connecting teams and tools in an economically efficient way.