Making Money Off Your Software Bugs

  • Cnet:  Security gripes?  Microsoft feels your pain.  It’s not news to Microsoft that many, if not most, average Windows users have gripes about their PC experiences.  In response, the software company is unveiling on Friday a new subscription-based computer fix-it service, aimed at automatically patching security holes, blocking viruses and spyware, and generally automating the chores of maintaining a computer’s health.Dubbed Windows OneCare, the service will draw in part on existing tools like the company’s anti-spyware software, as well as on basic PC management functions inside Windows. But it will add a more powerful firewall, ongoing antivirus protection, and the right to get a live support person on the phone without paying extra, the company said.

So how does this work exactly?  The more bugs they have, the better this service does.  On one front they can tell their customers they care about the security problems and buggy software and are working diligently to correct them, and on the other front they can make more money on the more bugs they cause.  Hmm.  This just doesn’t seem kosher.